Another great example is supporting production equipment such as that in a wafer fab facility. In a wafer fab type environment it is difficult to find a phone let alone a phone list since paper-based lists are not allowed. One solution is to integrate VoIP voice-based support directly into the piece of equipment. So if there is a problem with a piece of equipment the technician or operator just presses a button on the equipment to talk directly to the technical support personnel who can login remotely to the piece of equipment and hopefully help out immediately without having to send anybody to the location.