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What do I do if my Marketplace order has an issue?

Registered users can fix order issues or request returns through finding the order in myDIGIKEY Order History, and guest users can use DigiKey's online portal.

The Return Policy for Marketplace items is the same as DigiKey's policy:

  • DigiKey requires that customers first obtain an RMA (Returned Merchandise Authorization) number prior to returning any products.
  • Returns must be made within 30 days of date of invoice and be in the original packaging and in resalable condition.

For our full Return Policy, visit our Terms and Conditions.

Additional Resources

Marketplace Payment Options

How DigiKey processes Marketplace purchases

Marketplace Price and Availability

Obtain a formal statement for intelligent purchasing

Marketplace Shipping Options

Finding shipping options and costs set by the supplier

DigiKey's Marketplace

DigiKey's online platform for extended vendors and product offerings

Identify Marketplace Product

Product example and other information