Returns
Have an issue with an order? Start here!
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Issue with an order you have received:
Package/Product Arrived Too Late
Product No Longer Needed
Ordered Wrong Part Or Quantity
Damaged Or Defective Product
Received Wrong Product Or Quantity
Start Here
Issue with an order you have not received:

Utilize the Order Support option in our chat

Launch Chat
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DigiKey Return Policy At A Glance

DigiKey requires customers to obtain an RMA (Returned Merchandise Authorization) number prior to returning a product. For products shipped from DigiKey, returns must be made within 60 days of the invoice date, while returns for products shipped from a Marketplace vendor must be made within 30 days of the invoice date. All returns must be in the original packaging, unused and like-new condition.

DigiKey may send a returned product back to the customer, at its discretion, if DigiKey rejects the return due to customer error or the lack of a quality issue.

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Request a return or resolve an order Issue

Enter the email address, invoice number, and country or region associated with the shipment.

A Benefit For myDIGIKEY Users

If you do not have your order information handy, registered users can use Order History within the myDIGIKEY portal to start a return or fix an order issue. myDIGIKEY also shows return history and order status updates.

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