Uninstalling Incorrect USB Device Drivers~ Datasheet by Microchip Technology

6‘ MICROCHIP

DEVELOPMENT SYSTEMS

 2006-2011 Microchip Technology Inc. DS51417E-page 1

Uninstalling Incorrect USB Device Drivers

RECOMMENDED UNINSTALL METHODS

When using the Microchip development tools listed below, trouble may be experienced

as a result of incorrect device drivers being installed. If the Windows® Operating

System (OS) installs its default USB device drivers for a Microchip development tool,

the tool will not function properly, if at all.

It is recommended that each uninstall method be attempted in order based on your

Windows OS. If one does not work, proceed to the next uninstall method.

•Windows 2000 Installation Issues:

Solve problems when installing the drivers

•Automatic Update/Uninstall (Clean) Method – Windows 2000/XP, Vista:

Use cleaner utility

•Simple Uninstall Method – Windows 98/ME, 2000/XP, Vista, 7 (32-bit):

Delete from the Device Manager

•Simple Uninstall Method – Windows XP, Vista, 7 (64-bit):

Delete from the Device Manager

•Complex Uninstall Method – Windows 98/ME, 2000/XP, Vista (32-bit):

Edit the Registry

•Complex Uninstall Method – Windows XP, Vista (64-bit):

Edit the Registry

Tool

Windows® OS USB Support

32-Bit OS

98/ME, 2000/XP, Vista, 7 64-Bit OS

XP, Vista, 7

MPLAB® ICD 2 in-circuit debugger* X P/N 10-00397

MPLAB ICD 3 in-circuit debugger X X

MPLAB ICE 2000 in-circuit emulator

(with optional USB Converter) XX

MPLAB ICE 4000 in-circuit emulator X

MPLAB REAL ICE™ in-circuit emulator X X

MPLAB PM3 device programmer X P/N 10-00398

PIC32MX Starter Kit X X

* If you have installed the MPLAB ICD 2 drivers and been able to communicate without errors

initially, but then have experienced communication problems, reinstalling the drivers may not

solve your problems. Please refer to the MPLAB ICD 2 on-line help for possible software

solutions before attempting to uninstall/reinstall the drivers.

Development Systems

DS51417E-page 2  2006-2011 Microchip Technology Inc.

WINDOWS 2000 INSTALLATION ISSUES

A patch on the Microsoft windows update site may help if you are experiencing a

problem with loading the MPLAB ICD 2 USB drivers. The patch is applicable to those

who have updated to Windows 2000 SP4. Here is the comment from Microsoft:

“Some driver installation programs don’t work on Windows 2000 (W2K) after you install

either Critical Update QFE 813044 or W2K Server SP4. The installation does not

succeed and you receive an incorrect error that no drivers are available for the device.”

The patch can be found at:

http://www.microsoft.com/downloads/details.aspx?displaylang=

en&familyid=7C896E82-4B50-44C8-A634-3227C0E71293

AUTOMATIC UPDATE/UNINSTALL (CLEAN) METHOD – WINDOWS 2000/XP, VISTA

For Windows 2000, Windows XP 32-bit and Windows Vista 32-bit, please attempt to

automatically update and, if needed, clean your system using the following utilities. At

this time, there is no automatic clean for Windows 7 32-bit.

The Update utility (MPUsbIRU.exe) found, by default, in:

C:\Program Files\Microchip\MPLAB IDE\Utilities\MPUsbIRU

The Clean utility (MPUsbClean.exe) found, by default, in:

C:\Program Files\Microchip\MPLAB IDE\Utilities\MPUsbClean

For instructions on the use of these utilities, see the Update_Clean.htm file found,

by default, in:

C:\Program Files\Microchip\MPLAB IDE\Utilities\MPUsbClean\MPUsbDocs

If this does not work, or if you have a different Windows OS, follow the other manual

uninstall instructions listed in this document.

SIMPLE UNINSTALL METHOD – WINDOWS 98/ME, 2000/XP, VISTA, 7 (32-BIT)

If the automatic method did not work or was not applicable, try this simple method

before using the complex method of uninstall.

First remove the reference to the USB device from the Device Manager. Then install

the correct Microchip USB device drivers.

Removing the Incorrect USB Drivers

At this time, the PC system should be booted up and idle. Also, the development tool

should be plugged into a PC USB port.

1. Right click (right mouse button) on the “My Computer” icon on the PC desktop.

Select “Properties” to bring up the System Properties dialog.

2. Open the Device Manager.

• For Windows 98/ME: Click on the Device Manager tab.

• For Windows 2000/XP: Click on the Hardware tab and then click on the

Device Manager button to open the Device Manager window.

• For Windows Vista/7: Under “Tasks”, click on “Device Manager”.

Note: For Windows Vista, this method is also covered in the “USB Device Driver

Installation Instructions” HTML file, found in the Drivers subdirectory of

the relevant MPLAB IDE tool directory.

Uninstalling Incorrect USB Device Drivers

 2006-2011 Microchip Technology Inc. DS51417E-page 3

3. Click on the “+” to expand either “Other Devices” or “Universal Serial Bus con-

trollers” and find a “?” with a yellow “!” or red “X” through it. It should say “USB

Device” or something similar.

4. Click once on this device to select it, and then right click on this device and select

“Uninstall” from the drop-down menu. Click OK on the warning.

Installing the Correct USB Drivers

1. Click on Start on the menu bar. Then select “Settings” and “Control Panel”, or

just “Control Panel”.

2. In the Control Panel, double click on “Add/Remove Hardware” or “Add

Hardware”.

3. On the “Welcome” screen, click Next. Then click on the Add button and again

click Next.

4. At this point (after the system does some searching), it should say that it found

new hardware, i.e., the Add New Hardware wizard should appear.

5. Click Next on the Add New Hardware wizard. Then select the “Search” option

and again click Next.

6. Uncheck all the boxes and then check only the one that says “Specify a location”.

Click Next.

7. The opportunity will then be given to Browse. For the standard MPLAB IDE

install, find the following directory and click OK:

C:\Program Files\Microchip\MPLAB IDE\Tool\Drivers

where Tool = development tool (e.g., ICD2.)

Exception: MPLAB ICE 2000 USB converter drivers are found in:

C:\Program Files\Microchip\MPLAB IDE\ICE 2000\Drivers\USB

8. Click Open. The wizard should say that it found a driver. Click Next.

9. Click Finish on the next screen. The wizard should say that it found the Firmware

Loader or Firmware Client, depending on which was missing.

10. Once this is done, a prompt may ask for an indication of where the appropriate

.SYS file (ToolNameWinVersion.Sys) is located. Browse to the directory in

step 7, which contains that file. Then click Next or OK and follow any other

instructions until “Finished”.

11. Now look in the “Device Manager” under either “Microchip Tools” or “Universal

Serial Bus controllers” and the “Microchip Toolname Firmware Client” should be

listed.

Note: If unsure which device listed is the tool being used, unplug the tool and

see which one disappears. Then plug the tool back in to see it

reappear.

Note: DO NOT unplug the tool from the USB port at this time. Leave it

plugged in.

Development Systems

DS51417E-page 4  2006-2011 Microchip Technology Inc.

SIMPLE UNINSTALL METHOD – WINDOWS XP, VISTA, 7 (64-BIT)

If the automatic method did not work or was not applicable, try this simple method

before using the complex method of uninstall.

First remove the reference to the USB device from the Device Manager. Then install

the correct Microchip USB device drivers.

Removing the Incorrect USB Drivers

At this time, the PC system should be booted up and idle. Also, the development tool

should be plugged into a PC USB port.

1. Right click (right mouse button) on the “My Computer” icon on the PC desktop.

Select “Properties” to bring up the System Properties dialog.

2. Open the Device Manager (Under “Tasks” click on “Device Manager”.)

3. Click on the “+” to expand either “Other Devices” or “Universal Serial Bus con-

trollers” and find a “?” with a yellow “!” or red “X” through it. It should say “USB

Device” or something similar.

4. Click once on this device to select it, and then right click on this device and select

“Uninstall” from the drop-down menu. Click OK on the warning.

Installing the Correct USB Drivers

1. Click on Start on the menu bar. Then select “Control Panel”.

2. In the Control Panel, double click on “Add Hardware”.

3. On the “Welcome” screen click Next.

4. Select “Install from a List...” and click Next.

5. Select “Custom USB Devices” and click Next.

6. Select “Microchip Custom USB Device” if it is listed. If not, click Have Disk. For

the standard MPLAB IDE install, find the following directory and click OK:

C:\Program Files\Microchip\MPLAB IDE\Drivers64

7. Click Open. The wizard should say that it found a driver. Click Next.

8. Click Finish on the next screen. The wizard should say that it found the Firmware

Loader or Firmware Client, depending on which was missing.

9. When this is done, a prompt may ask where the appropriate .SYS file (Tool-

NameWinVersion.Sys) is located. Browse to the directory in step 7 that contains

that file. Then click Next or OK and follow any other instructions until “Finished”.

10. Now, look in the “Device Manager” under “Custom USB Devices” and the

“Microchip Custom USB Device” should be listed.

Note: This method is also covered in the “USB Device Driver Installation

Instructions” HTML file, found in: C:\Program

Files\Microchip\MPLAB IDE\Driver64\OS64,

where OS is your operating system, e.g., XP64.

Note: If unsure which device listed is the tool being used, unplug the tool and

see which one disappears. Then plug the tool back in to see it

reappear.

Note: DO NOT unplug the tool from the USB port at this time. Leave it

plugged in.

Start>Run : rm 3.: name nf auroral", may, dumnlenk. 91 moms rename, GM WM»! WI oven R For My I File>EXgon r Registm>EXQort Registry File (‘ Salads-1 hlanrh lHKEY_LEIEAL_MAEHINE\SDFTWARE\WHSEI mm an; n _> Save 'n U My Dncmems v J g y & Adnbe My aﬁDcks My Hecm My MISC Duiumams My Muss A 6 P” DeslrluD My Documenls r— .I My Eamuular 1/. .‘ My Network Fl: name: . mace: Save a: type: ngmvdlun mes [' lag] v Benn! W0" In” t: AI

Uninstalling Incorrect USB Device Drivers

 2006-2011 Microchip Technology Inc. DS51417E-page 5

COMPLEX UNINSTALL METHOD – WINDOWS 98/ME, 2000/XP, VISTA (32-BIT)

If the simple uninstall method did not fix the communications problem, the PC register

will have to be edited. This method will not work for Windows 7 systems.

First, the registry file needs to be backed up. Then the Windows default USB drivers

need to be uninstalled so that the correct Microchip tool USB drivers may be installed.

Backing Up the Registry

To back up the registry, administrative login privileges are necessary

(Windows 2000/XP/Vista) so that the Registry Editor can run.

1. From the PC desktop, select Start>Run. Enter REGEDT32 or REGEDIT.

2. In the Registry Editor, select File>Export (or Registry>Export Registry File) to

open the Export Register File dialog.

3. Find a location for the registry file. Then enter a File name. Ensure that “All” is

selected in the export settings. Click Save.

HKEY LOCAL MACH/NE>SYSTEM> CurrentCanrIo/Se[>Enum>USB Reg .y x Mg m m mm Heb a 5 WWW A NW NE. m a Hngvmssgsraum @me‘aum msz a mmumwsm E HKEViLEImLiMAEHWE 3 {i HARDWARE 3 4i SAM {i szcumrv 3 {i SEIFTWARE 3 (I SVSTEM r7 {i Eanha‘Selﬂm E {i Eanha‘SelﬂUZ t D cuuemcanumsn i Emma E! i Enum E AEP‘ E AEPLHAL i mam rm: E MD ti HVREE m {i \DE {i \SAPNP m D LFYENUM i Pm i mm B mm B mm E SW E USE a mum ti V‘dVEIEIEIELP‘nLEIEIEIEI m {i v‘drnzmw‘dinsm {i derﬂéﬁeLdeiﬂﬂdh w h vmruoﬁewmjuahw m {i vnmaewnnnahw BEE mm m my Em, 4| namnwnfrmlr'l 4‘ I McampmeywKmummmwEmsrEmcwemcmn‘s2Mmusawmmmuu M;

Development Systems

DS51417E-page 6  2006-2011 Microchip Technology Inc.

Removing the Incorrect USB Drivers

1. Unplug the tool from the USB port.

2. In the Registry Editor, go to HKEY_LOCAL_MACHINE>SYSTEM>

CurrentControlSet>Enum>USB. Highlight the following key, depending on the

tool being used:

Tool Key

MPLAB® ICD 2 VID_04D8&PID_8000

MPLAB ICD 3 VID_04D8&PID_9009

MPLAB ICE 2000 VID_04D8&PID_9002

MPLAB ICE 4000 VID_04D8&PID_9000

MPLAB REAL ICE™ In-Circuit Emulator VID_04D8&PID_9004

MPLAB PM3 VID_04D8&PID_a001

PIC32MX Starter Kit VID_04D8&PID_00e0

t SecuritpPermiss/ons g I v‘dZnsw Wm damn/iv» me K R5157": ALJ‘IMHINE\SV A Cow Kev Name PcrmlislunslnrVId_ﬂld8kP _BMD x _7] 1] 52-211in Isuzu a use! names m Evelyunz a} svs TEM Add , Hume Palmsmns in! :vayma Fun Eunum Read Snecwal Permussmns EIEIEI Fol waculnum‘ssiomaHmMde sellius, _ gamma UK Camel AW!

Uninstalling Incorrect USB Device Drivers

 2006-2011 Microchip Technology Inc. DS51417E-page 7

3. For Windows 2000/XP/Vista, the permissions will need to be changed before the

key can be deleted.

a) Right click on the key and select “Permissions” (or select Security>Permissions.)

b) In Permissions for the key, ensure that “Everyone” is selected to Full Control.

Advanad Szumly Szltmqs rmvmjmamunm gm pm “MM DWI arm pamml N W mm mm" m spams mm, mm WM" mm m m m pmmmm m_—__ : MH’ ”m m mm mm Maw him; Read WWW; m: am We” AHaw svsrw mu :nmm MAEHwnsvs rm keyand wthA/s Add Edu Remav: ,— mm m Davenuhe Penman" enmes Mal $va m 9th HMS-2A: mm: these wuhenmes exvhcu‘y dehned have I— Rama-2: newsman em: ans“ chm ahecAswuh enmesshawn here Warsaw m chm awe-2A: cm W

Development Systems

DS51417E-page 8  2006-2011 Microchip Technology Inc.

c) Ensure that the checkbox to allow inheritable permissions from parent to propa-

gate to this object is checked. This check box may be on the Advanced Security

Settings dialog (click the Advanced button) or may be on the main Permissions

dialog.

d) Click OK to set the new permissions.

4. Delete the highlighted key.

5. For some tools, an additional key needs to be removed. Highlight the following

key, depending on the tool being used:

6. For Windows 2000/XP/Vista, repeat step 3.

7. Delete the highlighted key.

Tool Key

MPLAB® ICD 2 VID_04D8&PID_8001

MPLAB ICE 4000 VID_04D8&PID_9001

PIC32MX Starter Kit VID_04D8&PID_00e1

Req m z m AElzl Mg m M Ame; "up a 3 WWW Am A 92 m a HﬁLcmsssjooY @(DEAAA) Aim (W mA 520 HﬁVichARENYJJSER E! {i HKVJOCALVMACHINE w m HAADWAAE {i 5AM sEcuRm m 4i SOFTWARE a A {i lastKnawnGaadﬁamvﬂV 4i MaunhedDewces {i Se‘ett {i Setup {i HKVJJSERS {i HKELCURRENLCONHG \My (ampuzevwmocAA,MAmNasvsmmcnmmsemm Al—l RI; Pk Ea V‘EW Favuvmes Van‘s He‘p emviwam gag; A xm Adam |E mwmoowsw Seam camp-um x m Mmzkw Search by any 91 al mu: 3‘”, n, mun. hzlnll. ' E mwNF Aprivlufleknimu: Emomm ""f Emma.” Awmdmphvsentheﬂle 36185me vmjnompmjnm — E snaasw Eacammr lnpk m: E w v win" was it mndiﬁzd? E unuvaPNF jutevsumnf E ucevsunAPNF 3mm E «me Eava-umr E adenquW 3mm" w @ saucy: w jawnmnr m away»? 3apcnrwamnr m apcnrwamr Tammnw b What 5:1: IS l7 ' Mm: idvamzd mm p L}- Sh: v ISKE Sutuplnfmmulmn 29m am we ZKE axe 3K5 axa 25KB 17KB ma ma SKE ma am we ZKE ma ma mm «a was me Fvummvﬂud Setup! A Sump lnfnrmulmn Pvutompﬂud Setup] A Sump lnfnrmuhnn Pvemmpﬂuﬂ Saupl A Sump lnfnrmuhnn Pvemmpﬂed Setup L A A Sump lnfuvmuhun Pvuompﬂud Sﬂup L A A Sump lnfuvmuhun Fvuompﬂud Sﬂup L A A Sump lnfumuhun Pvuwmpﬂud Sﬂup L A A Sump lnfumuhun Pvummm‘ud Saup L A A Sump Infumvallun Pvuwmm‘ud Saup L A A Sump Infnmvallnn Pvummm‘ud Sump L A A Sulup Infnmvallnn Pvewwﬂed Sump L A A Setup lnfnmvallnn \m Ma ‘5 mumm- j j a Date Mndfhd 3/13/2nm5 DAM 3/m2nn2 mm AM ﬁlls/2m! s-nn AM 3/!2/2nn2 mm M ﬁlls/Zuni 5m AM 3/!2/2nn2 mu AM ﬁlls/Zuni 5m AM 31l2l2un2 I AM slxslzum sum AM 3/27I2um 1:13 pm slxslzum smo AM sllezunz 1 AM slxslzum smo AM slz7l2um 3:27 pm slxslzum smo AM sllezunz 1 AM slxslzum 52m) AM sllezunz lulu AM sllslzum 52m) AM slzﬂzum 1m PM ﬁlls/Zuni smu AM slzﬂzum 1:14 PM ans/2m 51W AM

Uninstalling Incorrect USB Device Drivers

 2006-2011 Microchip Technology Inc. DS51417E-page 9

8. Repeat steps 2 through 7 for directories ControlSetnnn (example:

ControlSet001). This will remove all key instances.

Under Win98, these keys may be located under different folders. All instances of

these keys must be removed from the registry.

9. Exit the Registry Editor and open Windows Explorer.

10. Go to Windows\INF (or Winnt\INF.) Use the File Search to search this

directory, and all subsequent subdirectories, for all .INF files that contain

reference to the following:

• The keys specified in step 2 and step 5

Development Systems

DS51417E-page 10  2006-2011 Microchip Technology Inc.

11. Write down the INF file names that you find. You will delete these files, but you

will also need to delete corresponding files with PNF extensions. For example, if

OEM26.INF is deleted, OEM26.PNF will also need to be deleted, if it exists. PNF

files are not text files and cannot be searched like INF files.

12. Delete these files.

13. Go to one of the following:

•Windows\system32\drivers

•Winnt\system32\drivers

and delete the ToolNameWinVersion*.Sys files, where ToolName = abbreviated

name of the tool and WinVersion = abbreviated name of Windows version. Under

Windows XP, WinVersion = 2k.

Example: For MPLAB ICD 2 on a Windows 2000 system:

• icd2w2k.sys

• icd2w2kL.sys

14. Reboot the system.

Installing the Correct USB Drivers

Before plugging in the tool to a USB port, check/do the following:

1. Install the latest MPLAB IDE so that the latest device drivers and INF file are in

the MPLAB IDE drivers subdirectory.

2. Install the latest service packs for the OS.

3. Ensure that the administrator mode is active, with all rights and privileges turned

on for the system and registry (Windows 2000/XP/Vista).

4. Disconnect from any networks.

Plug the tool being used into a USB port. This port should be one of the following:

• The primary USB port on the system.

• An add-in card, which acts like a motherboard USB port

• A powered hub

The Add New Hardware wizard should come up, the INF file should be accessible and

the loader and client drivers should come up OK.

I StarbSearch vmgum; mam mm [rtrznmems Rama: Mm Fezentkem: k mm New/Mk AinnnEnTcr (an mam [mmvmgum He‘nindﬁuﬂpun , Sezkh Every/mire , Sezvm ‘Hekmemzt I RegistIpExQon Registry Fi/e

Uninstalling Incorrect USB Device Drivers

 2006-2011 Microchip Technology Inc. DS51417E-page 11

COMPLEX UNINSTALL METHOD – WINDOWS XP, VISTA (64-BIT)

If the simple uninstall method did not fix the communications problem, the PC register

will have to be edited. This method will not work for Windows 7 systems.

First, the registry file needs to be backed up. Then the Windows default USB drivers

need to be uninstalled so that the correct Microchip tool USB drivers may be installed.

Backing Up the Registry

To back up the registry, administrative login privileges are necessary so that the

Registry Editor can run.

1. From the PC desktop, select Start>Search and enter REGEDIT. Double click on

REGEDIT in the Programs list to launch.

2. In the Registry Editor, select Registry>Export Registry File to open the Export

mum RED n —’ Sava'n uMyDncumem V J 5 P E' & Adnbe My gawk; My Recent My Musm Documenk My Mugs 6 FDA Desuw Mytumpum T‘ Myummk Fluname: ”3"“ 5mm [W] W xpanange “Al F Sal-mad hlanrh |HKEY_LEIEAL_MN:H\NE\SDFTWAHE\WmISEI HKEY LOCAL MACHINE>SYSTEM> CurrentContm/Sel>Enum>USB

Development Systems

DS51417E-page 12  2006-2011 Microchip Technology Inc.

3. Find a location for the registry file. Then enter a file name. Ensure that “All” is

selected in the export settings. Click Save.

Removing the Incorrect USB Drivers

1. Unplug the tool from the USB port.

2. In the Registry Editor, go to HKEY_LOCAL_MACHINE>SYSTEM>

CurrentControlSet>Enum>USB. Highlight the following key, depending on the

tool being used:

Tool Key

MPLAB® ICD 2 VID_04D8&PID_8000

MPLAB ICD 3 VID_04D8&PID_9009

MPLAB ICE 2000 VID_04D8&PID_9002

MPLAB ICE 4000 VID_04D8&PID_9000

MPLAB REAL ICE™ In-Circuit Emulator VID_04D8&PID_9004

MPLAB PM3 VID_04D8&PID_a001

PIC32MX Starter Kit VID_04D8&PID_00e0

Reg ly E m Me an Vew Favames Heb BEE a Hnsmssisﬁum alum“, Rm E HKEVJZLlRRENLLlSER E HKEViLEImLiMAEHWE 3 E HARDWARE 3 E SAM E szcumrv 3 E SEIFTWARE 3 E SVSTEM r7 E Eanha‘Selﬂm E E Eanha‘SelﬂUZ t E cuuemcanumsn i Emma E! i Enum E AEP‘ E AEPLHAL E D‘SPLAV rm: E MD E HVREE m E \DE E \SAPNP w E LFYENUM E Pm E PEHDE E Hum E stAﬁE E sw E USE E RnnLHuB ti V‘dVEIEIEIELP‘nLEIEIEIEI m E v‘drnzmw‘dinsm E vmrnoaew‘djndh w E vmruoﬁewmjuahw m E vnmaewnnnahw E w Emma unaa Emmawwum v nhwnww 4| F Ll" 4‘ a g Mycnmvum A Name My: Data McampmeywKmummmwEmsrEmcwemcmn‘s2Mmusawmmmuu .4 ¢ t SecuritpPermiss/ons A i magma: g I v‘dﬁu Wm mm.» mel‘u Rm,“ ALJ‘IMHINE\SVS A Cow Kev Name

Uninstalling Incorrect USB Device Drivers

 2006-2011 Microchip Technology Inc. DS51417E-page 13

3. The permissions will need to be changed before the key can be deleted.

a) Right click on the key and select “Permissions” (or select Security>Permissions.)

Permissmn; lnr v.d_mdakm_snnn ‘ 31] 5m» | Lama a use! names a Evelyune msvsTEM Add Hemave Palmsmns rm Evevyma Deny Fun Comm Head Suemal Pevmlmnnx Fm maul pumuions av ray advanced settings, nick Adar-zed AWN“ UK Ceme‘ Andy Advanad Szmrlly Szltmqs rmvmjmamunm pm 1 MM DWI arm pamml Ta mew Mme mrmmamn sham Spema pevmssmm, 82‘ch apewman znhy,and men dmk Edu pmmn ”vine: M mum E Ewan? Fuutmnm mmw m mm Nb}? AHuw news Read mama vs Yhnkeyandmbkeye AHaw svsrw mu :nmm MAEHwnsvs rm keyand wthA/s ,7 mm m Davenuhe Penman" enmes Mal $va m 9th HMS-2A: mm: these wuhenmes exvhcu‘y dehned have I— Rama-2: newsman em: ans“ chm ahecAswuh enmesshawn here Warsaw m chm awe-2A: cm W

Development Systems

DS51417E-page 14  2006-2011 Microchip Technology Inc.

b) In Permissions for the key, ensure that “Everyone” is selected to Full Control.

c) Ensure that the checkbox to allow inheritable permissions from parent to propa-

gate to this object is checked. This check box may be on the Advanced Security

Settings dialog (click the Advanced button) or may be on the main Permissions

dialog.

d) Click OK to set the new permissions.

u: stry a nr V1,. H‘s m: m mamas new AElzl m 3 WWW Mm , 99 m a HﬁLcmsssjooY @(wmo Ram (W m 520 HKV7CURRENY7USER E! {i HKVJOCALVMACHINE w m HARDWARE {i SAM sEcuRm m 4i soFrwnwE {i lastKnawnGaadﬁemveW 4i MaunhedDewces {i Se‘ett {i Setup {i HKVJJSERS {i HKELCURRENLCONHG 4 \My (ampuzevwmom,Mnmwasvsmmcnmmsemm st

Uninstalling Incorrect USB Device Drivers

 2006-2011 Microchip Technology Inc. DS51417E-page 15

4. Delete the highlighted key.

5. For some tools, an additional key needs to be removed. Highlight the following

key, depending on the tool being used:

6. Repeat step 3.

7. Delete the highlighted key.

8. Repeat steps 2 through 7 for directories ControlSetnnn (example:

ControlSet001). This will remove all key instances.

9. Exit the Registry Editor and open Windows Explorer.

10. Go to one of the following:

•Windows\syswow64\drivers

•Windows\system32\drivers

And delete the following .SYS files:

• mchpusb.sys

• mchpusb64.sys

11. Reboot the system.

Tool Key

MPLAB® ICD 2 VID_04D8&PID_8001

MPLAB ICE 4000 VID_04D8&PID_9001

PIC32MX Starter Kit VID_04D8&PID_00e1

Development Systems

DS51417E-page 16  2006-2011 Microchip Technology Inc.

Installing the Correct USB Drivers

Before plugging the tool into a USB port, check/do the following:

1. Install the latest MPLAB IDE so that the latest device drivers and INF file are in

the MPLAB IDE subdirectory Drivers64.

2. Install the latest service packs for the OS.

3. Ensure that the administrator mode is active, with all rights and privileges turned

on for the system and registry.

4. Disconnect from any networks.

Plug the tool being used into a USB port. This port should be one of the following:

• The primary USB port on the system.

• An add-in card, which acts like a motherboard USB port

• A powered hub

The Add New Hardware wizard should come up, the INF file should be accessible and

the loader and client drivers should come up.

QUALITY MANAGEMENT SYSTEM CERTIFIED BY DNV = ISO/TS 169492009: (2

 2006-2011 Microchip Technology Inc. DS51417E-page 17

Information contained in this publication regarding device

applications and the like is provided only for your convenience

and may be superseded by updates. It is your responsibility to

ensure that your application meets with your specifications.

MICROCHIP MAKES NO REPRESENTATIONS OR

WARRANTIES OF ANY KIND WHETHER EXPRESS OR

IMPLIED, WRITTEN OR ORAL, STATUTORY OR

OTHERWISE, RELATED TO THE INFORMATION,

INCLUDING BUT NOT LIMITED TO ITS CONDITION,

QUALITY, PERFORMANCE, MERCHANTABILITY OR

FITNESS FOR PURPOSE. Microchip disclaims all liability

arising from this information and its use. Use of Microchip

devices in life support and/or safety applications is entirely at

the buyer’s risk, and the buyer agrees to defend, indemnify and

hold harmless Microchip from any and all damages, claims,

suits, or expenses resulting from such use. No licenses are

conveyed, implicitly or otherwise, under any Microchip

intellectual property rights.

Trademarks

The Microchip name and logo, the Microchip logo, dsPIC,

KEELOQ, KEELOQ logo, MPLAB, PIC, PICmicro, PICSTART,

PIC32 logo, rfPIC and UNI/O are registered trademarks of

Microchip Technology Incorporated in the U.S.A. and other

countries.

FilterLab, Hampshire, HI-TECH C, Linear Active Thermistor,

MXDEV, MXLAB, SEEVAL and The Embedded Control

Solutions Company are registered trademarks of Microchip

Technology Incorporated in the U.S.A.

Analog-for-the-Digital Age, Application Maestro, chipKIT,

chipKIT logo, CodeGuard, dsPICDEM, dsPICDEM.net,

dsPICworks, dsSPEAK, ECAN, ECONOMONITOR,

FanSense, HI-TIDE, In-Circuit Serial Programming, ICSP,

Mindi, MiWi, MPASM, MPLAB Certified logo, MPLIB,

MPLINK, mTouch, Omniscient Code Generation, PICC,

PICC-18, PICDEM, PICDEM.net, PICkit, PICtail, REAL ICE,

rfLAB, Select Mode, Total Endurance, TSHARC,

UniWinDriver, WiperLock and ZENA are trademarks of

Microchip Technology Incorporated in the U.S.A. and other

countries.

SQTP is a service mark of Microchip Technology Incorporated

in the U.S.A.

All other trademarks mentioned herein are property of their

respective companies.

Printed on recycled paper.

ISBN: 978-1-61341-260-2

Note the following details of the code protection feature on Microchip devices:

• Microchip products meet the specification contained in their particular Microchip Data Sheet.

• Microchip believes that its family of products is one of the most secure families of its kind on the market today, when used in the

intended manner and under normal conditions.

• There are dishonest and possibly illegal methods used to breach the code protection feature. All of these methods, to our

knowledge, require using the Microchip products in a manner outside the operating specifications contained in Microchip’s Data

Sheets. Most likely, the person doing so is engaged in theft of intellectual property.

• Microchip is willing to work with the customer who is concerned about the integrity of their code.

• Neither Microchip nor any other semiconductor manufacturer can guarantee the security of their code. Code protection does not

mean that we are guaranteeing the product as “unbreakable.”

Code protection is constantly evolving. We at Microchip are committed to continuously improving the code protection features of our

products. Attempts to break Microchip’s code protection feature may be a violation of the Digital Millennium Copyright Act. If such acts

allow unauthorized access to your software or other copyrighted work, you may have a right to sue for relief under that Act.

Microchip received ISO/TS-16949:2002 certification for its worldwide

headquarters, design and wafer fabrication facilities in Chandler and

Tempe, Arizona; Gresham, Oregon and design centers in California

and India. The Company’s quality system processes and procedures

are for its PIC® MCUs and dsPIC® DSCs, KEELOQ® code hopping

devices, Serial EEPROMs, microperipherals, nonvolatile memory and

analog products. In addition, Microchip’s quality system for the design

and manufacture of development systems is ISO 9001:2000 certified.

6‘ ‘MICRDCHIP

DS51417E-page 18  2006-2011 Microchip Technology Inc.

AMERICAS

Corporate Office

2355 West Chandler Blvd.

Chandler, AZ 85224-6199

Tel: 480-792-7200

Fax: 480-792-7277

Technical Support:

http://www.microchip.com/

support

Web Address:

www.microchip.com

Atlanta

Duluth, GA

Tel: 678-957-9614

Fax: 678-957-1455

Boston

Westborough, MA

Tel: 774-760-0087

Fax: 774-760-0088

Chicago

Itasca, IL

Tel: 630-285-0071

Fax: 630-285-0075

Cleveland

Independence, OH

Tel: 216-447-0464

Fax: 216-447-0643

Dallas

Addison, TX

Tel: 972-818-7423

Fax: 972-818-2924

Detroit

Farmington Hills, MI

Tel: 248-538-2250

Fax: 248-538-2260

Indianapolis

Noblesville, IN

Tel: 317-773-8323

Fax: 317-773-5453

Los Angeles

Mission Viejo, CA

Tel: 949-462-9523

Fax: 949-462-9608

Santa Clara

Santa Clara, CA

Tel: 408-961-6444

Fax: 408-961-6445

Toronto

Mississauga, Ontario,

Canada

Tel: 905-673-0699

Fax: 905-673-6509

ASIA/PACIFIC

Asia Pacific Office

Suites 3707-14, 37th Floor

Tower 6, The Gateway

Harbour City, Kowloon

Hong Kong

Tel: 852-2401-1200

Fax: 852-2401-3431

Australia - Sydney

Tel: 61-2-9868-6733

Fax: 61-2-9868-6755

China - Beijing

Tel: 86-10-8569-7000

Fax: 86-10-8528-2104

China - Chengdu

Tel: 86-28-8665-5511

Fax: 86-28-8665-7889

China - Chongqing

Tel: 86-23-8980-9588

Fax: 86-23-8980-9500

China - Hangzhou

Tel: 86-571-2819-3180

Fax: 86-571-2819-3189

China - Hong Kong SAR

Tel: 852-2401-1200

Fax: 852-2401-3431

China - Nanjing

Tel: 86-25-8473-2460

Fax: 86-25-8473-2470

China - Qingdao

Tel: 86-532-8502-7355

Fax: 86-532-8502-7205

China - Shanghai

Tel: 86-21-5407-5533

Fax: 86-21-5407-5066

China - Shenyang

Tel: 86-24-2334-2829

Fax: 86-24-2334-2393

China - Shenzhen

Tel: 86-755-8203-2660

Fax: 86-755-8203-1760

China - Wuhan

Tel: 86-27-5980-5300

Fax: 86-27-5980-5118

China - Xian

Tel: 86-29-8833-7252

Fax: 86-29-8833-7256

China - Xiamen

Tel: 86-592-2388138

Fax: 86-592-2388130

China - Zhuhai

Tel: 86-756-3210040

Fax: 86-756-3210049

ASIA/PACIFIC

India - Bangalore

Tel: 91-80-3090-4444

Fax: 91-80-3090-4123

India - New Delhi

Tel: 91-11-4160-8631

Fax: 91-11-4160-8632

India - Pune

Tel: 91-20-2566-1512

Fax: 91-20-2566-1513

Japan - Yokohama

Tel: 81-45-471- 6166

Fax: 81-45-471-6122

Korea - Daegu

Tel: 82-53-744-4301

Fax: 82-53-744-4302

Korea - Seoul

Tel: 82-2-554-7200

Fax: 82-2-558-5932 or

82-2-558-5934

Malaysia - Kuala Lumpur

Tel: 60-3-6201-9857

Fax: 60-3-6201-9859

Malaysia - Penang

Tel: 60-4-227-8870

Fax: 60-4-227-4068

Philippines - Manila

Tel: 63-2-634-9065

Fax: 63-2-634-9069

Singapore

Tel: 65-6334-8870

Fax: 65-6334-8850

Taiwan - Hsin Chu

Tel: 886-3-6578-300

Fax: 886-3-6578-370

Taiwan - Kaohsiung

Tel: 886-7-213-7830

Fax: 886-7-330-9305

Taiwan - Taipei

Tel: 886-2-2500-6610

Fax: 886-2-2508-0102

Thailand - Bangkok

Tel: 66-2-694-1351

Fax: 66-2-694-1350

EUROPE

Austria - Wels

Tel: 43-7242-2244-39

Fax: 43-7242-2244-393

Denmark - Copenhagen

Tel: 45-4450-2828

Fax: 45-4485-2829

France - Paris

Tel: 33-1-69-53-63-20

Fax: 33-1-69-30-90-79

Germany - Munich

Tel: 49-89-627-144-0

Fax: 49-89-627-144-44

Italy - Milan

Tel: 39-0331-742611

Fax: 39-0331-466781

Netherlands - Drunen

Tel: 31-416-690399

Fax: 31-416-690340

Spain - Madrid

Tel: 34-91-708-08-90

Fax: 34-91-708-08-91

UK - Wokingham

Tel: 44-118-921-5869

Fax: 44-118-921-5820

Worldwide Sales and Service

05/02/11

Products related to this Datasheet

MPLAB ICD 4 IN-CIRCUIT DEBUGGER

DV164045